Can I return items purchased online?

The return procedure can be accessed within 14 days from reception of the goods ordered. If you have made the order as an unregistered User, you can make a return request by clicking here. In case you bought as registered User, you can require the return trough your reserved area on the Orders section. After you have filled in the online return form, the Customer Service will contact you to confirm your request and provide you with further information for the pick-up.